Loved the direct access to the water park and great room cleanliness. my quality room felt like a fresh retreat.

comfortable stay but lacking in personal service

The room was comfortable, providing a decent level of relaxation. Breakfast offered a wide selection, allowing me to suit my preferences each morning. The efficient check-in made my arrival smooth and hassle-free. I appreciated that other guests found direct access to local attractions quite beneficial.

I noticed that the service from the personnel didn't always match expectations.

Spa was a nice surprise, but the internet was pretty unreliable during my stay.

We enjoyed the fantastic access to the nearby Aquabasilia, where the kids had a blast swimming and relaxing in the saunas. The gym was impressive with great facilities, making it a perfect place to unwind after a fun family day out.

My wife says that the kitchenette lacked basic utensils for our child.

Direct access to a fantastic water park and spacious room

I had a delightful one-night stay where the spacious room provided a refreshing ambiance. The direct access to the Aquabasilea water park was a game changer for my family, offering endless fun right next door. I appreciated the complimentary Basel Card for easy public transport around the city, enhancing our exploration experience. the dining prices were a bit steep and could deter some guests.

Check-in was smooth and quick, which set a positive tone. The room offered a modern design with bright colors, really uplifting. The bed felt comfortable, allowing for a restful night's sleep. I enjoyed breakfast. the spread was impressive, with plenty of choices to fuel the day. I appreciated the complimentary BaselCard for local transport, making it easy to explore the area. The front desk staff provided valuable tips about local attractions. the hotel location is quite far from the city center, which can be inconvenient. Limited nearby dining options made meals a bit of a challenge. I noticed the internet connectivity wasn't very reliable. that could use some improvement. I had a good stay but feel there are a few things the hotel could enhance to make it even better.

great stay with friendly vibes

Had a blast here! The staff was super nice, especially the young lady at brekky who remembered my order each day. The breakfast spread was awesome, lots of choices to start the day right. A small bummer was that it's not super close to the city center, but tram access is quick and easy!

Loved the spacious room and the breakfast offered fresh pastries and a variety of cereals 🍽️. Just wish the location wasn't so far from the city center.

good stay but needs better internet

I enjoyed the comfortable room which was well-maintained, providing a great atmosphere for relaxation. The breakfast spread was impressive, featuring fresh pastries and a variety of options each morning. Check-in was efficient, making the arrival experience smooth and hassle-free. The quick access to nearby attractions was also a big perk.

The internet connectivity was quite unreliable during my stay.

The room was clean and spacious, with a comfy bed. The attached aquapark was a huge hit with the kids. Loved the easy access to public transport too!

This place suits me perfectly, providing wi-fi, a fitness centre, and a bar/lounge area. During my first stay, the staff helped me find my lost car keys, which I really appreciated. I highly recommend having breakfast here to start your day right. I’m coming back for a city break!

Direct access to the water park is a big plus here. Room cleanliness was inconsistent during my stay. Prices for food were pretty high. Efficient check-in process made everything easier.